Windows Server 2012 Fax error 0xC0000005

I have been very frustrated for the past 3 months, ever since upgrading to Server 2012. Microsoft Fax has been unreliable. The fax service stops frequently with

The Fax Service Provider 'Microsoft Modem Device Provider' encountered a problem and needed to close.
Error Code: 0xC0000005
This error code indicates the cause of the error.
A Windows Error Report was generated with full details about the problem.
The Fax service will restart now.

At first I thought it was the modem. I replaced it, and it seemed to work better for a while, but the fax service kept stopping with that error.  What was weird is that some faxes would come through fine.  I reinstalled fax services, moved from virtual hardware to physical hardware, thinking maybe there was something about the virtualization that was messing with it.

It turned out to be a bug in FXST30.DLL.  I learned about it this thread.  It mentions windows 8.1.   Evidently this bug is also in recent updates for Server 2012.   Not trusting random DLL downloads from the internet, I grabbed the DLL from one of my Windows 7 64bit machines, and problem solved.

 

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